The value we create

Enabling people to be connected anytime, anywhere

We are at the very heart of our customers’ connected life. We are passionate about offering secure, reliable and future-proof networks and services, enabling people to be connected anytime, anywhere, whilst at the same time creating a more prosperous and cleaner world.

Discover our value creation model

Our valuable assets
Capitals to operate

We have extracted the business resources that have the greatest value for our business model and that contribute to the performance of our core activities.

How do we contribute with our business model?

Our business model
How do we effectively deploy our assets?

How do we put our valuable assets at work in an effective way, so that it contributes to the overarching business objectives? This is all part of our business model.

Purpose

To connect everything and everybody in an innovative, reliable and sustainable way.

Ambition

To be at the very heart of our customers’ connected life, we want to be their trusted companion by offering best- in-class quality in terms of access, service and customer experience.

Strategy

Strategic priorities

Building the best converged smart infrastructure
Focusing on profitable growth segments
Accelerating simplification and digitalization

Core activities

Invest in a future-proof secure, reliable, high-quality network
Offer high-quality products and services with a best-in-class customer experience
Automating and digitizing where possible, thereby simplifying IT stacks, networks and our organization

How we operate